Senior Personal Banker

1 week ago


San Antonio, Texas, United States First National Bank Texas Full time
Job Overview

We are seeking a highly motivated and customer-focused Senior Personal Banker to join our team at First National Bank Texas. As a Senior Personal Banker, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting bank services and products to a diverse customer base.

Responsibilities

* Provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment
* Follow established policies and procedures in accordance with the bank and supervisor's direction
* Accountable for personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements

* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high-volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

Requirements

* Six months of accountable cash handling/transaction management in a retail or customer service environment
* Successful completion of the FCBI Step Program for internal employees
* Must be able to get along with co-workers and work effectively in a team environment
* Must be able to work a flexible schedule including evenings, weekends, and holidays
* Schedules are prepared based on business need and subject to change at any time
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

What We Offer

* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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