Personal Banker

5 days ago


San Antonio, Texas, United States PNC Financial Services Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banker to join our team at PNC Financial Services Group. As a Personal Banker, you will play a critical role in strengthening customer relationships and identifying opportunities to improve their financial well-being.

Key Responsibilities
  • Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, including outbound calling, service-to-sales, and lobby engagement.
  • Sales and Service: Drive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Customer Loyalty and Share of Wallet: Create customer loyalty and grow customer share of wallet through a differentiated customer experience, leveraging ecosystem partnerships and community centers of influence.
  • Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and identifying opportunities to mitigate and solve customer problems effectively.
Requirements
  • Education: High school diploma or equivalent required; related experience or product knowledge preferred.
  • Experience: 1+ years of related experience in sales, customer service, or a related field.
  • Skills: Strong communication and interpersonal skills, ability to work in a team environment, and proficiency in banking products and services.
What We Offer
  • Competitive Compensation and Benefits: PNC offers a comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
  • Opportunities for Growth and Development: PNC is committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.


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