Customer Engagement Representative
2 weeks ago
#Join CrowdStrike in our mission to prevent breaches. As a leader in cybersecurity, we have revolutionized the industry. Our cutting-edge cloud-native platform provides unmatched defense against advanced cyber threats. We seek individuals with boundless enthusiasm, a strong commitment to innovation, and a dedication to customer satisfaction to help us shape the future of cybersecurity. Recognized consistently as a top employer, CrowdStrike fosters an inclusive, remote-first environment that empowers individuals with the flexibility to balance work and personal life while advancing their careers.
About the Position:
The Client Development Specialist (CDS) will collaborate with the post-sales account management team at CrowdStrike to enhance customer cross-selling and upselling initiatives. CDS professionals are trained to master the nuances and tactics of account management. They will implement multithreaded outreach strategies that incorporate direct engagement, nurturing campaigns, and social selling aimed at securing qualified meetings with key decision-makers. Our team receives exceptional sales training focused on Sandler and MEDDPICC methodologies, with the goal of evolving into quota-carrying sales professionals within 12-18 months.
This position is hybrid and requires in-office attendance multiple times a week. Candidates must be within commuting distance of their designated office.
Qualifications:
- Curiosity, adaptability, and a competitive spirit
- Experience in customer-facing roles
- Passion for developing expertise in software sales
- Interest in technology and enterprise software
- Strong emotional intelligence and business insight
- Desire for mentorship from top industry performers
- Aim to become proficient in business process optimization
- Commitment to pursuing a career in Account Management
- Implement targeted campaigns primarily focused on CrowdStrike products not currently utilized by the customer.
- Collaborate with Corporate Account Managers to develop strategic customer account plans through regular account mapping sessions.
- Collect and document strategic account intelligence, including channel partnerships, technology alliances, and competitive spending outside of CrowdStrike.
- Follow up with customers from high-priority events.
- Act on marketing-driven inbound activities from customers.
- Experience in an outbound prospecting environment.
- 1+ years of experience as a Sales Development Representative.
- Background in Account Management.
Benefits of Joining CrowdStrike:
- Remote-first culture
- Industry-leading compensation and equity awards
- Generous vacation and flexible work arrangements
- Comprehensive health benefits
- Programs for physical and mental wellness
- Paid parental leave, including for adoption
- Various professional development and mentorship opportunities
- Offices equipped with stocked kitchens to foster innovation and collaboration
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action.
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