Customer Engagement Specialist
1 week ago
Position: Retail Sales Consultant
Location: Austin, TX
Company Overview:
At J. Jill, we pride ourselves on creating a unique shopping experience tailored to our customers' individual needs. Our team is dedicated to fostering genuine connections and loyalty with our clientele.
Role Overview:
The Retail Sales Consultant plays a vital role in delivering exceptional service and expertise to our customers. This position requires a commitment to understanding our customers' preferences and helping them curate a versatile wardrobe.
Key Responsibilities:
- Sales Performance: Achieve both individual and team sales goals while maintaining productivity standards.
- Customer Interaction: Welcome customers warmly and establish meaningful connections to enhance their shopping experience.
- Wardrobe Guidance: Assist customers in selecting outfits that suit their style, offering advice on layering and accessorizing.
- Product Knowledge: Stay informed about J. Jill's product offerings, including colors, fabrics, and current fashion trends.
- Visual Presentation: Support the execution of visual merchandising strategies to maintain an inviting store environment.
- Operational Support: Engage in various operational tasks, including inventory management and maintaining store cleanliness.
Qualifications:
- Experience in a retail setting, preferably in women's specialty retail.
- Familiarity with point-of-sale systems and technical processes.
- Strong communication skills and a passion for fashion.
- Proven ability to deliver outstanding customer service and sales results.
- Excellent styling and merchandising capabilities.
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