Retail Supervisor Full Time

3 weeks ago


Stockbridge, Massachusetts, United States BJ's Wholesale Club Full time
Job Summary

The Retail Supervisor Full Time role at BJ's Wholesale Club is a leadership position that requires a strong drive for results and a solid work ethic. As a key holder for the club, you will work closely with the Club Manager and Assistant Club Manager to provide leadership and direction within the club, driving club performance by maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction.

Key Responsibilities
  • Lead teams to deliver GOLD club standards daily, ensuring a safe and positive environment and experience for team members and members.
  • Guarantee service excellence through all points of contact, setting service standard expectations for all team members and providing team support and empowerment to resolve every member concern.
  • Effectively communicate to team members to enable them to do their jobs effectively, sharing necessary information, explaining the 'why's', and keeping messaging simple.
  • Exhibit strong decision-making capabilities that align with the Company's strategic priorities and support the achievement of club operational goals and objectives.
  • Operate forklift in a safe and efficient manner, maintaining all club policies and procedures.
Requirements
  • Previous retail experience in a retail store, supermarket, or warehouse required.
  • A strong drive for results and solid work ethic is required.
  • Must be honest, straight-forward and committed to providing high levels of service to members.
  • Excellent communication skills required.
  • Must be able to lead and motivate a large team.
  • Basic computer knowledge (MS Word, MS Excel, Email) required.
  • High school diploma and/or college degree preferred.
  • Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
  • Forklift experience preferred.
  • Open shift availability required.
  • At least 18 years of age.
Benefits
  • BJ's pays weekly.
  • Eligible for free BJ's Inner Circle and Supplemental membership(s).
  • Generous time off programs to support busy lifestyles.
  • Benefit plans for your changing needs.
  • 401(k) plan with company match.

BJ's Wholesale Club is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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