Customer Service Representative

1 week ago


Batavia, Ohio, United States LHH Recruitment Solutions Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at LHH Recruitment Solutions. As the first point of contact for visitors and clients, this role requires a professional and friendly demeanor.

Key Responsibilities
  • Front Desk Management
    • Greet visitors, clients, and employees with a warm and welcoming attitude.
    • Manage incoming and outgoing mail, and maintain a tidy reception area.
    • Answer and direct phone calls, take messages, and handle inquiries efficiently.
  • Administrative Support
    • Assist with general administrative duties, such as data entry, filing, and scheduling appointments.
    • Support other departments with clerical tasks as needed.
  • Customer Service
    • Provide exceptional customer service to both internal and external clients.
    • Address and resolve any issues or concerns promptly and professionally.
  • Coordination
    • Coordinate with facility management for office supplies and maintenance requests.
    • Assist in organizing company events and meetings.
Requirements
  • High school diploma or equivalent required.
  • Previous experience as a receptionist or in a similar customer-facing role is required.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to multitask and manage time effectively.
  • Excellent organizational skills and attention to detail.
Benefits
  • Competitive hourly wage ($16.00 to $17.00 per hour).
  • Opportunities for career development and growth.
  • Positive and supportive work environment.
  • Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan.


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