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**Assistant Manager

2 months ago

Batavia, Ohio, United States Whitewater Express Car Wash Full time
Job Overview

We are seeking a highly motivated and experienced Assistant Manager to join our team at Whitewater Express Car Wash. As a key member of our leadership team, you will be responsible for driving business growth, developing our staff, and delivering exceptional customer service.

Key Responsibilities
  • Leadership Development: Foster a culture of continuous learning and growth, providing coaching and mentoring to team members to help them achieve their full potential.
  • Customer Experience: Ensure that every customer interaction is positive and memorable, providing exceptional service and support to our valued customers.
  • Operations Management: Oversee the day-to-day operations of our car wash facilities, ensuring that all processes are running smoothly and efficiently.
  • Staff Management: Recruit, train, and develop a high-performing team, providing guidance and support to help them succeed in their roles.
  • Problem-Solving: Identify and resolve customer and employee issues in a timely and professional manner, ensuring that all concerns are addressed and resolved.
Requirements
  • Proven leadership experience in a fast-paced environment, with a track record of driving business growth and developing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
  • Ability to work in a dynamic and ever-changing environment, with a flexible and adaptable approach to problem-solving.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • High school diploma or equivalent required, with a degree in business administration or a related field preferred.