Risk Management Support Specialist
2 weeks ago
Location: Normal, IL
Job Type: Full-time
Unit: Finance and Administration
Division/Department: Risk Management & Public Safety
Description
Heartland Community College is seeking a dedicated individual for a full-time role that will provide essential support in the daily functions of Risk Management and Public Safety.
Key Responsibilities:
- Establish and maintain an organized records management system tailored to the department's operational needs, including personnel training documentation, incident logs, daily security reports, and mandatory annual submissions.
- Deliver exceptional customer service through telephone and in-person interactions with students, staff, and visitors.
- Assist in the planning and execution of both on-campus and off-campus meetings and events, managing logistics such as venue selection, catering, and room arrangements.
- Oversee the processing of invoices and contractual agreements, ensuring adherence to compliance standards for bill payments.
- Handle sensitive information with discretion and maintain confidentiality in all duties performed.
- Support other departments as required, demonstrating flexibility and teamwork.
- Associate degree or relevant experience/education.
- Strong written, verbal, and interpersonal communication skills.
- Ability to work collaboratively within a diverse community, engaging effectively with students, staff, and external stakeholders.
- Excellent organizational skills, meticulous attention to detail, and capability to solve problems independently while maintaining professionalism under pressure.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience in a professional office support role.
- Background in Public Safety operations.
Employee Benefits:
- Vacation: 20 days annually with a maximum carry-over of 40 days.
- Sick Leave: 12 days annually with unlimited carry-over.
- Holidays: 12 designated paid holidays plus 3 floating holidays.
- Insurance: Comprehensive medical, dental, and vision coverage.
- Retirement Benefits: Options available through the State Universities Retirement System.
- Tuition Waiver: Available for employees and dependents.
- Flexible Work Options: Potential for remote work and flexible schedules upon approval.
Benefits are subject to change and may vary based on employment classification.
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