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Support Professional

2 months ago

Normal, Illinois, United States Rivian Full time

Customer Engagement at Rivian

We're seeking a talented individual to join our team as a Customer Service Specialist. In this role, you'll be at the forefront of creating intuitive, innovative, and beautiful moments for our customers.

Key Responsibilities:

  • Provide exceptional support to our customers through various channels
  • Collaborate with cross-functional teams to educate customers on our products and services
  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Contribute to the development of customer engagement strategies and initiatives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer experiences

About Rivian

Rivian is a leading manufacturer of electric vehicles and clean energy solutions. We're committed to creating a more sustainable future for our customers and the environment.