Financial Services Customer Service Specialist
4 weeks ago
Job Summary:
Security Finance is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.
Key Responsibilities:
- Provide outstanding customer service through phone, email, and in-person interactions.
- Market and promote financial products and services to existing and new customers.
- Process loans and income tax returns in a timely and accurate manner.
- Meet or exceed sales and customer service performance targets.
Requirements:
- High school diploma or equivalent required.
- Previous customer-facing experience preferred.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong communication and interpersonal skills.
What We Offer:
- Competitive hourly rate and bonus opportunities.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) plan with company matching.
- Opportunities for career advancement and professional growth.
About Us:
Security Finance is a leading provider of financial services, offering easy and safe installment loans and income tax preparation to individuals and families. We are committed to providing exceptional customer service and building strong relationships with our customers and communities.
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