Customer Service Representative

4 months ago

Madison, United States Pls Financial Services, Inc. Full time

Overview:

PLS: People. Location. Service

PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.

Responsibilities:

Job Responsibilities:

  • Providing outstanding customer service to ensure repeat business
  • Promoting our products and services to current and potential customers
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using multiple computer applications to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Maintaining a safe, organized, and clean environment
  • Performing other duties as instructed by management


Qualifications:

Job Requirements:

  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to drive sales
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus

Physical Requirements:

  • Must be able to sit and/or stand for long periods of time.
  • Ability to lift 15 lbs.
  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

We strive to demonstrate our Core Values in all positions at PLS:

Communication ? Customer Focus ? Integrity and Trust ? Teamwork ? Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

  • customer Service Representatives

    4 months ago

    Madison, United States Kelly Services, Inc. Full time

    Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Customer Service Representative to work at a premier company in Madison, WI. Let us help you grow at work and dis Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Customer Service Representative

    3 weeks ago

    Madison, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a company’s department of employee trust funds in the Madison, WI area, is seeking a Customer Service Representative to join their team! This is a great team and organization with opportunities for growth! The Customer Service Representative can be a fully...

  • Customer Service Representative

    4 weeks ago

    Madison, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player...

  • Customer Service Representative

    7 days ago

    Madison, United States Wolters Kluwer N.V. Full time

    Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with c Customer Service, Customer Service Representative, Representative, Diversity, Business, Technology, Retail,...

  • Customer Service Representative

    4 weeks ago

    Madison, United States LendNation Full time

    Description LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a...

  • Customer Service Representative

    2 weeks ago

    Madison, United States Zing Recruiting Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeZing Recruiting, in partnership with a company’s department of employee trust funds in the Madison, WI area, is seeking a Customer Service Representative to join their team! This is a great team and organization with opportunities for growth! Customer Service Representative Job Summary: Research,...

  • Customer Service Representative

    2 days ago

    Madison, Alabama, United States Domino's Franchise Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive...

  • Customer Service Representative

    3 weeks ago

    Madison, United States TEKsystems Careers Full time

    *Description:* We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...

  • Customer Service Representative

    4 weeks ago

    Madison, United States Circle K Stores Inc. Full time

    Customer Service Representative Apply at Store 2707201, Madison AL (Posted 2 Days Ago, Job Requisition ID: R446309) Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your...

  • Health Care Customer Service Representative

    2 weeks ago

    Madison, United States State Collection Service Inc Full time

    Job DescriptionJob DescriptionDescription:The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and...

  • Customer Service Representative

    3 weeks ago

    Madison, United States TEKsystems Careers Full time

    *Description:* We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...

  • Customer Service Representative

    4 weeks ago

    Madison, United States RemX Specialty Staffing Full time

    Description Now hiring for a contract to hire Customer Service Representative! Candidates must reside locally for this fully on-site role in Madison, WI. Hours: Monday through Friday 8:30-5:00. Pay: $18 hourly Help People and Help Grow Your Career! Do you have the desire, personality, and people skills to work in customer service? How about getting in the...

  • Customer Service Representative

    1 month ago

    Madison, United States Caliber Collision Repair Services Full time

    Service Center. Madison. WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 Career growth op Customer Service Representative, Customer Service, Representative, Retail, Repair

  • Customer Service Representative

    3 weeks ago

    Madison, United States TEKsystems Full time

    Description: We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...

  • Customer Service Representative

    4 weeks ago

    Madison, United States U-Haul Full time

    Location: 22 Atlas Ct, Madison, Wisconsin 53714 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    12 hours ago

    Madison, Illinois, United States redbox+ Dumpsters Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at redbox+ Dumpsters. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and providing a positive...

  • Customer Service Representative

    2 weeks ago

    Madison, Wisconsin, United States Capital Senior Living Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Capital Senior Living. As a key member of our community, you will provide exceptional customer service and care to our senior residents.About the RoleProvide exceptional customer service and care to our residentsBe a dependable and responsible member...

  • Customer Service Representative

    9 hours ago

    Madison, Wisconsin, United States Celerity Staffing Solutions Full time

    Customer Service RepresentativeCelerity Staffing Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to callers from pharmacies, doctor's offices, and plan members.Key Responsibilities:Provide accurate information...

  • Customer Service Representative

    4 weeks ago

    Madison, United States CNG Holdings, Inc Full time

    Job Description General Function / Summary: As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Customer Service Representatives are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies. Our Customer Service...

  • Customer Service Representative

    1 month ago

    Madison, United States RemX Full time

    Job DescriptionJob DescriptionNow hiring for a contract to hire Customer Service Representative!Candidates must reside locally for this fully on-site role in Madison, WI.Hours: Monday through Friday 8:30-5:00. Pay: $18 hourlyHelp People and Help Grow Your Career!Do you have the desire, personality, and people skills to work in customer service? How about...