Customer Service Representative

6 months ago

Madison, United States Pls Financial Services, Inc. Full time

Overview:

PLS: People. Location. Service

PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.

Responsibilities:

Job Responsibilities:

  • Providing outstanding customer service to ensure repeat business
  • Promoting our products and services to current and potential customers
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using multiple computer applications to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Maintaining a safe, organized, and clean environment
  • Performing other duties as instructed by management


Qualifications:

Job Requirements:

  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to drive sales
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus

Physical Requirements:

  • Must be able to sit and/or stand for long periods of time.
  • Ability to lift 15 lbs.
  • Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.

We strive to demonstrate our Core Values in all positions at PLS:

Communication ? Customer Focus ? Integrity and Trust ? Teamwork ? Results

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

  • Customer Service Representative

    4 weeks ago

    Madison, Wisconsin, United States Glass Nickel Pizza Co Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a part-time Customer Service Representative to join our team at Glass Nickel Pizza Co. As a Customer Service Representative, you will be responsible for delivering pizzas to our customers in a timely and professional manner. You will also be responsible for providing excellent customer...

  • customer Service Representatives

    2 weeks ago

    Madison, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: A085E3A869D1416CA7D86D0558FC1F13 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...

  • Customer Service Representative

    2 months ago

    Madison, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Make your application after reading the following skill and qualification requirements for this position. This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a...

  • Customer Service Representative

    4 weeks ago

    Madison, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704. The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person We are looking for a team player...

  • Customer Service Representative>

    5 months ago

    Madison, United States Spherion Full time

    Spherion - JobID: 43789160 [Customer Service Representative] As a Customer Service Representative at Spherion, you'll: Assist customers with inquiries and issues; Maintain accurate records of customer interactions; Provide exceptional service and support via phone and email; Collaborate with team members to resolve complex problems; Utilize CRM system to...

  • Customer Service Representative

    4 weeks ago

    Madison, United States QC Holdings, Inc. Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704.The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player...

  • Customer Service Representative

    2 months ago

    Madison, United States QC Holdings, Inc. Full time $16

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!Make your application after reading the following skill and qualification requirements for this position.This position will work at Store 0252 located at 2925 E Washington Madison, WI 53704.The Customer Service Representative opportunity is a full time...

  • Customer Service Representative

    4 weeks ago

    Madison, Wisconsin, United States ExpressPros - Madison Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at ExpressPros - Madison. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer customer inquiries and provide solutions to their concernsCoordinate with staff and...

  • Customer Service Representative

    4 weeks ago

    Madison, United States Inkspirenize Full time

    Job Title: Customer Service Representative Location: Madison, WI Type: Full-time About the Role: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role involves interacting with customers through various communication channels, including phone, email, and chat, to address inquiries, resolve...

  • Customer Service Representative

    4 weeks ago

    Madison, Wisconsin, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need...

  • Customer Service Representative

    4 weeks ago

    Madison, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, taking orders, and maintaining...

  • Billingual Customer Service Representative

    4 days ago

    Madison, United States CLEAResult Full time

    To join our team as a Bilingual Customer Service Representative! Customer Service Representatives support staff ensuring a smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations Customer Service Representative, Customer Service, Billing, Representative, Operations, Support, Retail

  • Customer Service Representative

    2 months ago

    Madison, United States Pine Hall Brick Full time

    Job Type Full-time Description Excellent opportunity for a professional and experienced customer service representative. This position demands excellent customer service and communication skills, the ability to explain and sell the company's products and services and the ability to meet and exceed company goals. Work as part of a team to make PHB easy to do...

  • Customer Service Representative

    1 month ago

    Madison, United States Circle K Full time

    Circle K - 11990 County Line Road [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Representative

    4 weeks ago

    Madison, United States Zaxby's Full time

    Job Summary: We are seeking a motivated and friendly Customer Service Representative to join our Zaxby's team. As a Customer Service Representative, you will be responsible for providing exceptional guest experiences, preparing high-quality food, and maintaining a clean and welcoming environment.Key Responsibilities:Warmly greet guests and make them feel...

  • Customer Service Representative

    1 month ago

    Madison, Wisconsin, United States Enterprise Holdings Full time

    OverviewEnterprise Holdings is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Representative to join our team.Job SummaryThe Customer Service Representative will provide...

  • customer Service Representatives

    3 weeks ago

    Madison, United States Kelly Full time

    Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Representative to work at a premier company in Madison, WI. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Pay $21 Hours: 8am -...

  • Customer Service Representative

    4 weeks ago

    Madison, Wisconsin, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties.Key Responsibilities:Provide excellent customer service by greeting...

  • Customer Service Representative

    5 months ago

    Madison, United States U-Haul Full time

    Location: 602 W Washington Ave, Madison, Wisconsin 53703 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Madison, Wisconsin, United States BORDER FOODS -TACO BELL Full time

    Job Requirements:We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food ingredients, and maintaining a clean and safe work environment.Responsibilities:Prepare food ingredients and assemble food...