Executive Housekeeping Manager

2 weeks ago


Montgomery, Alabama, United States Tru by Hilton Full time
Executive Housekeeper Job Summary

We are seeking an experienced and skilled Executive Housekeeper to oversee the cleanliness and maintenance of our hotel establishment. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:
  • Prepare a monthly forecast for the Housekeeping Department to ensure seamless operations and guest satisfaction.
  • Plan work schedules and room assignments for team members, and participate in the recruiting and selection process of newly hired team members.
  • Supervise and train team members in all aspects of housekeeping, including guest services, and ensure they are familiar with company policies and procedures.
  • Conduct guest satisfaction inspections of public areas, guest rooms, corridors, restrooms, and laundry personnel to ensure proper functioning.
  • Assist with the preparation of the annual budget for the Housekeeping Department and manage expenses and budget.
  • Track lost and found goods, process guest complaints, and maintain equipment and supplies.
  • Reinforce and maintain high standards of safety and cleanliness to ensure guest expectations are met.
Requirements:
  • High-school graduate or equivalent and a minimum of one year of executive hospitality experience.
  • Excellent customer service skills and bilingual communication skills (preferred).
  • Computer knowledge and/or experience (preferred).
  • Ability to follow directions, delegate, and work in a fast-paced environment.
  • Must be flexible to work varied schedules and have excellent written and oral communication skills.

We offer a competitive salary and benefits package to the right candidate. If you are a motivated and experienced Executive Housekeeper looking for a new challenge, please apply today.



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