Dental Office Coordinator
2 weeks ago
Smile for Life Dentistry is a dynamic and patient-centric dental practice seeking a highly skilled Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care, and contributing to the overall success of our dental practice.
Key Responsibilities- Greet and Welcome Patients: Create a positive first impression for our patients by providing exceptional customer service and ensuring a warm welcome to our dental practice.
- Manage Front Office Duties: Oversee various administrative tasks, including answering phone calls, managing office mail and email, and communicating with patients and insurance companies.
- Patient Scheduling and Records: Utilize Dentrix software to schedule appointments, manage patient records, and maintain accurate and up-to-date information.
- Insurance Claims and Payments: Process and follow up on insurance claims, verify benefits, and explain coverage to patients.
- Accounts Receivable and Payment Processing: Post insurance and patient payments, manage accounts receivable, and maintain accurate financial records.
- Treatment Plan Fees and Payment Options: Review treatment plan fees and payment options with patients, ensuring they understand their financial responsibilities.
- Partner with Providers and Team: Collaborate with our dental providers and team to implement Heartland Dental systems, optimize office potential, and improve patient care.
- Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement savings plans, paid holidays, and PTO.
- Front-Loaded Education and Training: Receive extensive training and development opportunities to enhance your skills and advance your career.
- Secure Career with Unlimited Growth Potential: Join a stable and growing company with a strong reputation in the dental industry.
- Access to On-Demand Daily Pay: Enjoy the flexibility of on-demand daily pay, allowing you to manage your finances with ease.
- Minimum Qualifications: 1+ years of experience in a fast-paced, customer-centric environment; excellent communication and organizational skills; and the ability to maintain confidentiality and handle sensitive patient information.
- Preferred Experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, and proficiency in Dentrix or other dental software.
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