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Dental Office Coordinator

2 months ago

Lake in the Hills Illinois, United States Morningside Family Dental Full time
About the Role

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Morningside Family Dental. As a Business Assistant, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our dental team.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering patient inquiries, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
  • Schedule and confirm appointments for multiple providers, ensuring seamless communication and coordination
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments, and process accounts receivables, maintaining accurate financial records
  • Review treatment plan fees and payment options with patients, providing clear and concise information
  • Partner with the providers and team to implement Heartland Dental systems, optimizing office potential and improving patient care
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities for growth and development
  • Access to on-demand Daily Pay, ensuring financial stability and security
  • A positive work environment, with a strong team focus and commitment to patient care
About Morningside Family Dental

Morningside Family Dental is a unique and dynamic dental practice, committed to providing exceptional patient care and experiences. As a Business Assistant, you will be part of a 10-person team that thrives on collaboration, communication, and community. We are dedicated to creating a positive and supportive work environment, where our team members can grow and develop their skills.