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Dental Office Coordinator

2 months ago

Maryville, Tennessee, United States Smile For Life Dentistry Full time
About Smile For Life Dentistry

Smile For Life Dentistry is a dynamic and patient-centric dental practice seeking a highly motivated Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient experiences, and contributing to the overall success of our practice.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
  • Schedule and confirm appointments for multiple providers, streamlining our scheduling process
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments, processing accounts receivables in a timely manner
  • Review treatment plan fees and payment options with patients, providing exceptional customer service
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities for growth and development
  • Access to on-demand Daily Pay, ensuring financial stability
  • A positive, family-oriented office culture, with a focus on collaboration and community
Qualifications
  • Minimum Qualifications: Experience working in a fast-paced, customer-centric environment; excellent communication and organizational skills
  • Preferred Experience: 1+ years of experience in a dental or medical setting; 1+ years of experience with insurance billing and accounts receivable; Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties satisfactorily, with or without reasonable accommodation
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions periodically throughout the year