Retail Banking Professional

3 weeks ago


Cincinnati, Ohio, United States Fifth Third Full time

Transforming Banking Experiences

We're seeking a talented individual to join our team as a Retail Banking Professional. As a key member of our Financial Center, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Customer Engagement: Build strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Product Knowledge: Develop in-depth knowledge of our retail consumer and small business products, recommending solutions that meet customer needs.
  • Sales and Referrals: Utilize consultative sales techniques to cross-sell products and services, driving revenue growth and enhancing customer satisfaction.
  • Collaboration: Work closely with business partners to provide holistic financial solutions, referring customers to relevant products and services.
  • Performance Metrics: Meet or exceed customer experience and individual/team production goals, contributing to the Financial Center's overall success.

Requirements:

  • Education: College degree or equivalent work experience, with a strong understanding of advanced math functions.
  • Experience: Previous experience in the financial industry, with a proven ability to develop comfort with sales activities and build strong customer relationships.
  • Skills: Excellent communication and interpersonal skills, with the ability to represent Fifth Third Bank in a professional manner.

Working Conditions:

  • Office Environment: Normal office environment, with extended viewing of computer screens.
  • Travel: Ability to travel within the affiliate for training and scheduling flexibility.


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