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Retail Banking Associate

2 months ago

Cincinnati, Ohio, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Associate. As a key member of our team, you will be responsible for providing exceptional customer service and building long-lasting relationships with our clients.

Key Responsibilities
  • Develop and maintain a deep understanding of our products and services to effectively meet the needs of our customers.
  • Utilize a consultative approach to identify and address customer needs, providing tailored solutions and recommendations.
  • Work collaboratively with internal partners to ensure seamless customer experiences and resolve any issues that may arise.
  • Analyze customer data and financial information to ensure customers are in the best possible solutions for their needs.
  • Process transactions and maintain accurate records, adhering to established guidelines and procedures.
Requirements
  • High school diploma or equivalent, with a minimum of 6 months of customer service experience.
  • Demonstrated ability to develop strong relationships with customers and colleagues.
  • Excellent communication and interpersonal skills, with the ability to represent our company in a professional manner.
  • Ability to make sound decisions and work in a fast-paced environment.
About Us

Fifth Third Bank is committed to fostering an inclusive and diverse culture, where all employees feel valued and empowered to succeed. We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.