Director of Operations
1 month ago
We are seeking a highly motivated and detail-oriented Director to lead BoxedUp Self Storage as we continue to expand our footprint and brand across the region. This is an exceptional opportunity to join a company in a highly entrepreneurial role, driving growth and success in the fast-paced self-storage industry.
Key Responsibilities:- Develop and implement business strategies to ensure BoxedUp achieves its financial objectives, including market trend analysis, competitive landscape understanding, and growth opportunity identification.
- Manage the Regional Manager, overseeing day-to-day operations, and provide strategic management assistance for all employees.
- Develop strategies to increase tenant satisfaction and ensure excellent customer service, driving business growth and retention.
- Oversee the financial performance of BoxedUp, including budgeting, forecasting, cash flow management, and ensuring financial viability and profitability.
- Assist with budget preparation and financial forecasting, performing basic financial analysis and creating ad hoc financial reports as needed.
- Support the accounts payable and accounts receivable functions, including processing invoices, tracking payments, and resolving discrepancies.
- Develop and implement effective marketing strategies to attract new customers and retain existing ones.
- Attract, develop, and retain high-quality staff, including hiring, training, performance management, and ensuring a positive work environment.
- Stay up-to-date with self-storage industry trends and new technologies, identifying opportunities to improve BoxedUp's occupancy and operations.
- Identify areas of improvement in operations and develop plans to address them, ensuring seamless facility management and compliance with relevant laws and regulations.
- Bachelor's degree required; advanced degree (MBA or similar) and/or significant relevant experience preferred.
- Self-storage and/or real-estate experience desired.
- Understanding of accounting principles and financial reporting.
- Proficiency in Microsoft Office Suite, particularly Excel, with the ability to create and manipulate spreadsheets.
- Familiarity with self-storage management software (SiteLink) is a plus.
- Excellent attention to detail and strong analytical skills.
- Ability to work independently and as part of the First Midwest Group team.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines.
- Effective communication skills, both written and verbal.
- Authorization to work in the United States.
First Midwest Group is an equal-opportunity employer and encourages applications from candidates of all backgrounds. We are committed to creating a diverse and inclusive work environment.
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