Automotive Service Director Reconditioning Specialist
4 weeks ago
Grote Automotive, a leading automotive company in Rockford, IL, is seeking a highly skilled Service Director to oversee the operations of our Warranty and Reconditioning Department. This role entails managing the day-to-day activities of our five locations in Indiana and Illinois, ensuring seamless operations and exceptional customer satisfaction.
Key Responsibilities:- Investigate potential solutions to problems to identify the best course of action
- Monitor production capacity levels and assist with production planning
- Accurately assess issues through reports and direct observations of the shop floor
- Provide direction and support to the reconditioning team to reach performance goals
- Encourage and motivate the team to achieve quality, production, and cost objectives
- Lead and participate in improvement projects
- Train and guide associates in problem-solving strategies
- Experience in building and managing high-performance teams
- Strong drive for continuous improvement
- Comfortable with managing complex processes
- Hands-on mentality with the ability to jump in at any stage of a process when needed
- Proven ability to obtain project deliverables and company metrics
- Valid in-state driver's license
- Ability to work with minimal supervision
- Strong organizational skills and attention to detail
- Ability to remain flexible in work assignments and schedules
- Good written and oral communication skills
- Strong computer skills
$90,000 - $130,000 yearly
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Automotive Service Director
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