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Automotive Service Center Ambassador

2 months ago


Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time
Job Summary

The Automotive Service Center Ambassador is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.

Key Responsibilities
  • Greet customers in a friendly and inviting manner
  • Present service options to customers and provide recommendations
  • Accurately complete written work orders and maintain customer and vehicle information
  • Perform duties of the Fluid Services Technician as needed
  • Present additional maintenance service options to customers
Requirements
  • Commitment to excellence in customer service
  • Automotive and retail experience preferred
  • Excellent communication and interpersonal skills
  • Enthusiastic attitude and strong work ethic
  • Clean and neat appearance
  • Clear and effective telephone skills
  • Valid state driver's license
Working Conditions
  • Materials and Equipment used: Automotive oils, fluids, and lubricants
  • Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift
  • Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting
Benefits
  • Growth opportunities within a locally owned and operated business
  • Training and certification opportunities
  • A safe and supportive work environment