Automotive Center Manager

3 hours ago


Charlotte, North Carolina, United States SpeeDee - A Plus Automotive Full time
Job Summary

We are seeking an exceptional Center Manager for our SpeeDee Oil Change & Auto Service location. This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.

Key Responsibilities
  • Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
  • Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
    • Customer interactions, service, and satisfaction
    • Hiring and all aspects of good employee management
    • Service bay management
    • Inventory management, ordering, stocking
    • Daily accounting management
    • POS system maintenance
    • Safety & warranty prevention
    • Bottom-line profitability
  • Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
  • Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
  • Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.
Working Conditions

Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Benefits
  • Growth Opportunities
  • Locally Owned and Operated
  • Safety You can Trust
  • Training and Certification Opportunities
  • Competitive salary
  • Excellent work environment
  • Tools Provided


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