Porsche Brand Ambassador

2 days ago


Charlotte, North Carolina, United States Hendrick Automotive Company Full time
Porsche Brand Ambassador/Client Specialist

Hendrick Porsche is seeking a highly motivated and customer-focused Porsche Brand Ambassador/Client Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, meeting sales goals, and promoting the Porsche brand.

Key Responsibilities:
  • Meet and greet customers, determining their vehicle needs and preferences
  • Explain features and demonstrate operation of vehicles in the showroom or on demonstration drives
  • Suggest optional equipment and accessories to enhance the customer's vehicle ownership experience
  • Compute and quote sales prices, including tax, trade-in allowance, and discount
  • Complete paperwork accompanying vehicle sales, including sales slips and contracts
  • Arrange for delivery and registration of vehicles
  • Research availability of models and optional equipment
  • Engage in business development and customer relationship building
  • Address customer concerns and maintain a high level of customer satisfaction
Requirements:
  • Prior sales and/or customer service experience desired
  • Valid driver's license required
  • Intermediate knowledge of Microsoft Office products and ability to learn web applications for customer management
  • Ability to communicate effectively with customers and company personnel
  • Ability to work in a fast-paced environment and meet sales goals
Core Values:
  • Servant Leadership: putting the needs of others before one's own
  • Teamwork through Trust & Respect: valuing diversity and working together to achieve goals
  • Integrity: being honest and transparent in all interactions
  • Commitment to Customer Enthusiasm: exceeding customer expectations
  • Passion for Winning: striving to be the best, not the biggest
  • Accountability at All Levels: taking ownership of actions and decisions
  • Commitment to Continuous Improvement: seeking out and improving areas of opportunity

Hendrick Automotive Group is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.


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