Technical Support Team Director

2 days ago


Salt Lake, Utah, United States Brady Full time

We are seeking an experienced and highly skilled Technical Support Team Director to oversee the day-to-day operations of our technical support team. The ideal candidate will have a strong background in technical support, leadership experience, and a commitment to delivering exceptional customer service. Your responsibilities will include ensuring issues are resolved efficiently, improving processes, and developing team members' skills to meet the organization's goals and customer needs.

Job Responsibilities
  • Oversee the daily operations of the technical support team
  • Ensure issues are resolved efficiently and effectively
  • Develop and implement process improvements
  • Mentor and develop team members' skills

The salary for this position is estimated to be $120,000-$180,000 per year, depending on location and experience. Brady is an equal opportunity employer and offers a competitive benefits package.

About Brady

Brady is a leading provider of technical support services. We value our employees and strive to create a positive and inclusive work environment.



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