Office Assistant, Bureau of Customer Support

16 hours ago


New York, New York, United States City of New York Full time
Job Title:

Office Assistant, Bureau of Customer Support

Job Summary:

We are seeking a highly organized and detail-oriented Office Assistant to join our team in the Bureau of Customer Support. As an Office Assistant, you will provide administrative support to the team, manage records and documents, and ensure compliance with legal standards.

Key Responsibilities:
  • Manage and coordinate the safeguarding of highly sensitive and confidential records and documents.
  • Assure all legal standards are fully complied with respecting care, control, and archival storage.
  • Provide cost-effective, quality print materials in a timely manner.
  • Perform moderately difficult data entry and retrieval using office systems.
  • Perform difficult and responsible clerical tasks related to shop operations.
  • Monitor staff's calendar, attendance, and reported absences.
  • Assist with scheduling print, bindery, and shipping assignments.
  • Provide ongoing updates on print jobs throughout the day.
  • Communicate with vendors regarding turnaround times, questions, and issues.
  • Report production space - inventory/space management throughout the day.
  • Keep logs of maintenance and repairs.
  • Troubleshoot issues regarding uploads of files to be printed and print jobs in the queue.
Requirements:
  • Matriculation at an accredited college or graduate school.
  • Employment is conditioned upon continuance as a student in a college or graduate school.
Working Conditions:

This is a part-time position, 25 hours per week, with a maximum tenure of 6 years. Students may be employed full-time during their vacation periods.

Equal Opportunity Employer:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.


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