Yard Operations and Driver Specialist

2 weeks ago

New Franklin, Ohio, United States The Boat House Full time
Job Overview

Are you ready to embark on a fulfilling career where you can significantly impact the experiences of customers, helping them create lasting memories with their loved ones?

The Boat House of Three Lakes is seeking a dedicated individual to become part of our vibrant and customer-oriented team. This role will primarily be based at our Three Lakes facility, with occasional travel to other locations for specialized support or client needs. The Boat House Group has received numerous accolades, including recognition as a Top 100 Dealer and the #1 Dealer in the World for NGG.

Weekend availability is essential in our industry.

We are looking for candidates who possess the following essential qualities:

  • Strong attention to detail.
  • Capability to regularly lift 75 lbs.
  • Ability to follow diverse instructions in various formats.
  • Basic mechanical understanding; and
  • A valid driver's license.

The ideal candidate will also:

  • Be proficient in executing verbal instructions promptly and accurately.
  • Have a desire to learn the intricacies of service operations and the critical nature of timing when customers face issues with their boats.
  • Consistently demonstrate a positive attitude and be a true team player.
  • Show commitment to rapid learning and growth.
  • Be capable of working on, around, and under boats while adhering to safety protocols; and
  • Have some knowledge or willingness to learn forklift operation.

Key Responsibilities:

  • Engage with customers and team members in a professional and courteous manner.
  • Complete assigned tasks related to boat servicing efficiently and safely. Tasks may include preparation for customer returns, pressure washing, and cleaning boat bottoms as necessary.
  • Communicate with your manager immediately if deadlines cannot be met.
  • Establish and maintain effective working relationships with colleagues across all business units.
  • Operate a small forklift to unload transport trucks - training will be provided while adhering to all safety protocols.
  • Assist technicians as required.
  • Help maintain the professional and clean appearance of the marina/yard, including public areas.
  • Attend all required meetings, comply with company policies and procedures, and maintain a pleasant demeanor towards peers, customers, vendors, and visitors.
  • Ensure reliable transportation is available.
  • Have experience operating boats on the water.

The Boat House is an Equal Opportunity Employer (EOE). All candidates will be considered without regard to any protected class. The Boat House participates in the Federal E-Verify program.

Compensation will be based on experience.

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