Marine Service Crew Member

1 week ago

New Franklin, Ohio, United States The Boat House Full time
Job Overview

Are you looking to embark on a fulfilling career where you can positively impact the experiences of customers, helping them create lasting memories with their loved ones?

The Boat House is seeking a dedicated team member to join our vibrant and customer-oriented crew at our facility. This role primarily involves working at our main location, with occasional travel to other sites as necessary to meet client needs or provide specialized support.

Weekend availability is essential in our industry.

We are looking for candidates who possess the following key attributes:

  • Strong attention to detail.
  • Capability to lift up to 75 lbs regularly.
  • Ability to comprehend and follow diverse instructions in various formats.
  • Basic mechanical understanding; and
  • A valid driver's license.

The ideal candidate will also demonstrate:

  • Competence in executing verbal instructions promptly and accurately.
  • A desire to learn about service department operations and the significance of timely service for customers whose boats are in need of repair.
  • A consistently positive demeanor and a genuine spirit of teamwork.
  • Commitment to rapid learning and professional growth.
  • Ability to work safely on, around, and under boats; and
  • Some familiarity with or willingness to learn forklift operation.

Essential Responsibilities:

  • Engage with customers and colleagues in a professional and courteous manner.
  • Complete assigned tasks related to boat servicing efficiently and safely, including preparation for customer returns, pressure washing, and cleaning boat bottoms as required.
  • Communicate promptly with your supervisor if deadlines cannot be met.
  • Foster effective and cooperative working relationships with peers and staff across all departments.
  • Operate a small forklift to unload transport vehicles, with training provided to ensure adherence to safety protocols.
  • Assist technicians as needed.
  • Help maintain a clean and professional appearance of the marina and yard, including public areas.
  • Attend all required meetings, adhere to company policies, and maintain a pleasant demeanor towards colleagues, customers, vendors, and visitors.
  • Ensure reliable transportation is available.
  • Have experience operating boats on the water.

The Boat House is an Equal Opportunity Employer (EOE). All candidates will be considered without regard to any protected class. The Boat House participates in the Federal E-Verify program.

If you believe you fit this description, we encourage you to consider this opportunity.

Compensation will be based on experience.

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