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Support Specialist

2 months ago


Franklin, Ohio, United States 360 Total Care Full time
Job Description

Job Summary:

360 Total Care is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a critical role in supporting the daily and comprehensive needs of individuals with developmental disabilities in a residential setting.

Key Responsibilities:

  • Client Support and Care:
    • Assist clients with daily living activities such as bathing, dressing, meal preparation, and medication administration.
    • Support clients in achieving personal goals as outlined in their Individual Service Plans (ISP).
    • Foster a nurturing and supportive environment within the residential setting and in community outings.
  • Community Integration and Transportation:
    • Provide transportation for clients to appointments and community activities, maintaining a valid driver's license and adherence to vehicle safety protocols.
    • Actively support clients' participation in community events to enhance social inclusion.
  • ISP Compliance and Team Collaboration:
    • Adhere to all guidelines and objectives specified in each client's ISP.
    • Attend ISP training sessions and meetings with the individual support team.
    • Collaborate with team members to ensure cohesive client care and service delivery.
  • Documentation, Reporting, and Compliance:
    • Maintain accurate and timely documentation of client progress, health, and activities using the organization's electronic system.
    • Participate in internal evaluations and discuss outcomes with the support team to enhance service delivery.
  • Medication and Health Management:
    • Manage and administer medications accurately, ensuring conformity with physician orders and monthly reviews.
    • Coordinate with pharmacies and attend medical appointments as required, completing relevant documentation.
  • Hygiene and Environmental Maintenance:
    • Ensure high standards of client hygiene and maintain cleanliness in residential settings.
  • Electronic Visit Verification (EVV) and Punctuality:
    • Comply with EVV training and procedures, if applicable.
    • Demonstrate professionalism by maintaining punctuality and reliability in clocking in and out.

Requirements:

  • Education: High school diploma or equivalent; further education in healthcare or social services preferred.
  • Experience: Prior experience in a caregiving or residential support role, especially in a developmental disability setting.
  • Certifications: Valid driver's license; CPR and First Aid certification preferred.
  • Skills: Excellent interpersonal, communication, and organizational skills; a compassionate approach and patience.

Physical and Mental Demands:

  • Ability to perform physical tasks required for client care and household maintenance.
  • Emotional resilience to handle potentially challenging situations.

Work Environment:

  • The role involves working in residential settings and participating in community activities, requiring flexible hours and travel.