Shift Leader Position
2 days ago
We are seeking a skilled and experienced Shift Leader to join our team at Potbelly Sandwich Works. As a Shift Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and ensure a smooth and efficient operation of the restaurant.
Key Responsibilities:- Lead and motivate a team of associates to achieve sales and customer service goals
- Manage and develop associates to execute outstanding product quality and customer service
- Build sales and control costs for each shift
- Ensure all security procedures are followed and back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products efficiently and comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler, and clean tables, counters, floors, bathrooms, kitchen, and utensils
- Operate cash register and handle customer complaints/issues
- At least 1 year supervisory experience in a restaurant or retail environment
- Ability to stand/walk for 8-9 hours or as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois Applicants: all IL employees are required to become food safety certified within 30 days of employment
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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