Bartender - Portland Harbor Hotel

3 days ago

Portland, Maine, United States Colwen Hotels Full time
Job Title: Bartender

We are seeking a skilled and friendly Bartender to join our team at the Portland Harbor Hotel, a Colwen Hotels property. As a Bartender, you will be the face of our restaurant, providing exceptional experiences for our guests. Your role will involve preparing and serving a wide range of drinks and menu items, as well as maintaining a clean and organized bar area.

Responsibilities:
  • Welcome and acknowledge each guest with a smile and a friendly greeting
  • Prepare and serve drinks and menu items to hotel guests
  • Oversee the stock of liquor and bar supplies
  • Prepare guest checks and collect payment
  • Light food preparation and service as needed
  • Check guest for proper identification
  • Promote and upsell drinks and special drink promotions
  • Create alcoholic beverages using proper portion controls and control service to ensure no over-serving
  • Maintain accountability of all beverages and use proper judgment to refuse service to guests who are intoxicated or disruptive
  • Ensure cleanliness of glass, china, and silver before use
  • Comply with all liquor laws, health regulations, and Colwen and brand standards and policies
  • Set up bar prior to opening and ensure bar is clean pre and post shift according to operational standards
  • Ensure cleanliness and condition of bar, bar unit, food prep, and storage equipment, tables, and other tools
  • Perform side duties such as cleaning, garnish prep, miscellaneous stocking, and preparation
  • General knowledge of hotel, area, and events to answer any guest questions
  • Take payment and process all payment methods in a timely manner as set by Colwen policy
  • Secure all alcoholic beverages, cabinets, and storage areas
Requirements:
  • One year of bartending experience
  • T.I.P.S. certification or state-specific equivalent (within 30 days if certification is expired)
  • Ability to operate point-of-sale system
  • Extensive knowledge of drink preparation and/or service
  • Ability to remain calm when dealing with difficult guests
  • Ability to work quickly and efficiently
  • Excellent interpersonal skills and service focus
  • Ability to maintain personal hygiene
  • Must meet the legal age requirement of the jurisdiction
  • Ability to work 7-day rotational schedule, including nights, weekends, and holidays
Benefits and Perks:
  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Wide-array of supplemental insurance offerings
  • Paid time off programs
  • Employee assistance program
  • 401K plan - traditional and Roth options with employer match
  • Hotel discount travel program for associates and family
  • Exclusive associate discounts - travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

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