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Eastside Cocktail Server
2 months ago
Position Overview:
Become a Part of the Westin Family
Comprehensive benefits available (medical, dental, vision, 401K), 80 hours of paid time off. Enjoy fantastic perks such as hotel and travel discounts, complimentary gym access, daily staff meals, and much more. Details below.
This role offers a starting wage of $15.00 per hour plus tips.
The Westin Portland Harborview is seeking a dedicated full-time server for our prestigious 15th-floor cocktail lounge, Top of the East. The operational hours are Monday to Thursday from 4 PM to 11 PM, and Friday to Saturday from 4 PM to 12 AM. Weekend availability is essential.
Key Responsibilities:
- Warmly greet guests in a professional manner.
- Possess in-depth knowledge of the menu, including ingredients and preparation methods.
- Recommend wine and beverage pairings.
- Accurately take food and beverage orders.
- Ensure timely service of food and beverages.
- Prepare itemized checks and process payments.
- Maintain cleanliness of the lounge and restock necessary items for service.
- Perform additional tasks such as setting up and clearing tables, escorting guests, and participating in lounge events.
- Verify the identification of patrons to ensure compliance with age restrictions for alcohol service.
- Deliver the highest quality of service to guests efficiently and courteously.
Qualifications:
- Six months to one year of relevant experience; fine dining or hotel bar experience is preferred.
- TiPS certification is required (will be provided by the hotel within the first month of employment).
- Ability to communicate information and ideas clearly.
- Quickly evaluate and select among alternative courses of action.
- Ability to work effectively in high-pressure situations.
Additional Responsibilities:
- Adhere to Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
- Comply with certification requirements relevant to the position, including Alcohol Awareness and Food Handlers Safety.
- Understand the organization of the restaurant and lounge and the function of each job position.
- Maintain thorough knowledge of menus and specials.
- Provide guests with all food and beverage needs in a friendly, courteous, and professional manner.
- Clear, clean, and reset tables as necessary.
- Familiarize yourself with the operation of the P.O.S. system.
- Handle cashiering functions, including closing checks and end-of-shift paperwork.
- Execute opening and closing procedures and side work duties as assigned.
- Ensure tables and side stands are stocked, tidy, and clean.
- Perform other tasks as assigned by the supervisor or manager.
About the Property:
The Westin Portland Harborview offers guests a perfect vantage point to explore Maine's largest city. Originally opened in 1927, this historic hotel has been beautifully restored. Visitors can discover the Old Port and enjoy some of the best restaurants, shops, museums, and artistic venues in Maine. Guests will leave feeling rejuvenated after staying in our luxurious rooms and suites, each featuring stunning views of downtown, the harbor, or Casco Bay. They can recharge in our state-of-the-art Westin WORKOUT Fitness Studio or indulge in a massage, manicure, and more at Artn Spa. On-site dining includes the elegant Top of the East rooftop restaurant with panoramic views. Our venue is ideal for weddings and meetings, boasting nearly 15,000 square feet of event space and a grand ballroom.
Company Overview:
As the global leader in third-party hotel management, our expanding portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring top international lodging brands, luxury hotels, destination resorts, and lifestyle hotels. Our associates worldwide are dedicated to serving our guests and achieving exceptional results, thriving in a culture that inspires everyone to excel. Explore a world of possibilities with Aimbridge Hospitality.
Benefits:
After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:
- Now offering Daily Pay - ask your recruiter for more details.
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.