Salesforce Administrator
1 day ago
We are seeking a highly skilled Salesforce Administrator to join our team at ShiftCode Analytics. The ideal candidate will have a strong background in Salesforce administration, with experience in managing complex CRM systems and ensuring seamless user experiences.
Key Responsibilities
- Manage the day-to-day configuration, support, and maintenance of the Salesforce CRM platform.
- Develop and implement new features and enhancements to improve system usability and efficiency.
- Monitor and manage user access, including new user setup, roles, profiles, permissions, and sharing rules.
- Document all processes and procedures related to Salesforce administration.
- Deliver user assistance, training, and adoption initiatives to ensure successful Salesforce implementation.
- Monitor and manage data quality, migration, and maintenance.
- Manage exception logs for backend system integration with Salesforce.
- Create and maintain reports and dashboards to provide insights into Salesforce performance.
Requirements
- Bachelor's degree in computer science, business administration, or a related field.
- 5+ years of advanced Salesforce administration experience, including experience with Data Loader, IDE, Workbench, Ant, and VS Code.
- 5+ years of experience working in an Agile environment.
- 4+ years of experience managing Salesforce, Service Cloud, Communities, Marketing Cloud, and other related systems.
- 3+ years of experience using SOQL, VF, Lightning Components, JIRA, and process flow tools.
- 3+ years of experience building web-based UIs and Lightning UIs/Components.
- 3+ years of experience utilizing HTML, JavaScript, and/or CSS.
- Experience managing at least 2 deadline-driven projects simultaneously.
- Ability to work on-call rotations.
Preferred Qualifications
- Advanced Admin certification.
- Experience with Salesforce releases, features, and best practices.
What We Offer
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
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