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Guest Services Coordinator

2 months ago

San Francisco, California, United States Four Seasons Hotels & Resorts Full time
Position Overview

As a Guest Services Coordinator, you will play a vital role in ensuring a memorable experience for our guests at Four Seasons Hotels & Resorts. Your primary responsibilities will include:

  • Welcoming Guests: Greet and register visitors, providing a warm and friendly atmosphere.
  • Explaining Accommodations: Clearly communicate the details of our facilities and services, ensuring guests understand their options.
  • Payment Processing: Establish credit or payment methods efficiently and accurately.
  • Check-Out Procedures: Assist guests during their departure, preparing and explaining their final bills.
  • Guest Requests: Respond to a diverse range of inquiries and requests, demonstrating exceptional customer service skills.

This role is essential in maintaining the high standards of service that Four Seasons Hotels & Resorts is known for, and requires a commitment to excellence in hospitality.