Customer Service Representative

4 weeks ago


Bremen, Ohio, United States Webhelp Full time

Job Title: Customer Service Representative

Job Description:

The Customer Service Representative plays a vital role in delivering exceptional customer experiences by providing timely and effective support to clients. This position requires strong communication and problem-solving skills to resolve customer inquiries and issues in a professional and courteous manner.

Key Responsibilities:

  • Listen attentively to customer needs and concerns, demonstrating empathy and building rapport to maximize opportunities for resolution.
  • Resolve overdue bills, collect payments, and address client queries regarding delinquent accounts, developing repayment plans as needed.
  • Maintain a broad knowledge of client products and services to provide accurate and informed support.
  • Prepare complete and accurate work, including notating accounts as required.
  • Track, document, and retrieve information in call tracking databases to ensure seamless customer interactions.
  • Ensure service delivery meets contractual Key Performance Indicators.

Requirements:

  • A High School Diploma and/or GED.
  • Minimum 6 months of customer service experience.
  • Strong PC knowledge and computer navigation skills.
  • The ability to work rotational shifts as needed.

What's in it for you:

  • $16.50 per hour.
  • Paid training and opportunities for monthly performance incentives.
  • Lucrative employee referral bonus opportunities.
  • Company networking opportunities and a comprehensive Employee Assistance Program.
  • 401K with company match, paid PTO and holidays, medical, dental, and vision insurance.


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As a Technical Support Representative, you will provide basic hardware/software technical support and assistance to clients via remote methods.Responsibilities: Provide technical support and assistance to clients via email,...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Crown Equipment is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key ResponsibilitiesAnalyze and interpret key...


  • Bremen, Ohio, United States Walmart Full time

    Position Summary: We are seeking a skilled Facilities Maintenance Technician to join our team at Walmart. As a key member of our maintenance team, you will be responsible for executing routine maintenance tasks to ensure the safety, functionality, and aesthetics of our stores, equipment, and fixtures.Key Responsibilities:Maintain and repair facilities,...


  • New Bremen, Ohio, United States Westerman, Inc. Full time

    Job SummaryThe Mechanical Engineer will be responsible for supporting pre-sale technical activities and post-sale detailed engineering. This role will define technical solutions proposed to Westerman's customers and develop detailed engineering to support fabrication drawing packages and Bills of Materials.Key Responsibilities Evaluate customer-supplied data...

  • Electrical Engineer

    4 weeks ago


    New Bremen, Ohio, United States Westerman, Inc Full time

    Westerman Inc. is a leading manufacturer of production and storage equipment for the oil, gas, and nuclear industries. Our cutting-edge technology helps optimize well pad design, improve separation efficiency, and reduce overall equipment spend.Job SummaryThe Electrical, Instrumentation & Control Engineer will oversee the planning, control, and coordination...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    About the RoleCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Job SummaryAs a...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job SummaryCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...


  • New Bremen, Ohio, United States Crown Full time

    Job SummaryCrown is seeking a highly skilled Marketing Operations Manager to join our team. This is a critical role that will oversee the company's global lead management program and enterprise marketing automation solution.Key ResponsibilitiesDevelop and implement marketing strategies to drive business growth and improve customer engagement.Manage the lead...

  • Product Owner

    4 weeks ago


    New Bremen, Ohio, United States Crown Equipment Full time

    Job Title: Product Owner - Cloud Hosted SolutionsCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total...

  • Product Owner

    4 weeks ago


    New Bremen, Ohio, United States Crown Equipment Corporation Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As a Product Owner for Cloud Software Solutions, you will be responsible for identifying and defining customer needs, Jobs-to-be-Done (JTBD), and use cases to collaborate with internal teams to build innovative solutions that...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job SummaryCrown Equipment seeks a skilled Telecommunications Admin to oversee the life cycle of our telephony hardware and software. This role involves designing, planning, and implementing changes that leverage available features and technologies to meet business needs, reduce costs, and improve reliability.Key ResponsibilitiesDesign and implement changes...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Crown Equipment Corporation is seeking a Product Owner to drive the development of cloud-hosted Software as a Service (SaaS) solutions. This role involves identifying customer needs, collaborating with internal teams, and documenting requirements to ensure valuable and viable solutions. The position offers hybrid remote work with occasional onsite...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Product Development ManagerCrown Equipment Corporation is seeking a Product Development Manager to lead the development of cloud-hosted Software as a Service (SaaS) solutions. The ideal candidate will have experience in identifying business requirements and collaborating with technical teams to transform product/feature requirements into technical...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of...

  • Data Engineer

    1 month ago


    New Bremen, Ohio, United States Crown Equipment Full time

    Job Title: Data EngineerCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    Job SummaryCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:As a Welder - 2nd Shift at Crown Equipment Corporation, you will play a critical role in the manufacturing process by utilizing your welding skills to produce high-quality products. This position requires attention to detail, strong problem-solving abilities, and the ability to work in a fast-paced environment.Responsibilities:• Perform daily...


  • Bremen, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job SummaryWe are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities: Greet customers...


  • Bremen, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Circle K Stores, Inc., you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include greeting customers, running the register, and making purchase suggestions. You will...


  • Bremen, United States Circle K Full time

    Circle K - 3008 Alabama Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...


  • Bremen, Georgia, United States Dollar Tree Full time

    Work with us at Dollar Tree:We're looking for a talented and customer-focused Sales Floor Associate to join our team. As a representative of our company, you'll play a vital role in delivering exceptional customer service and ensuring our stores run smoothly.About the Role:This is a fantastic opportunity for someone who is passionate about working in retail...


  • Bremen, Georgia, United States Walmart Full time

    Job SummaryAs a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers. Your key responsibilities will include:Reviewing customer orders and locating merchandise on the sales floorFulfilling customer orders accurately and efficientlySmiling, greeting, and...


  • Bremen, United States Circle K Full time

    As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your role will also involve training and assisting new Customer Service Representatives, as well as performing shift supervision and ensuring that all store merchandise is...


  • Bremen, Georgia, United States Circle K Full time

    Customer Service Representative Role at Circle KAs a valued member of our team, you will provide exceptional customer service and resolve issues promptly. Your responsibilities will include:Ring up sales on the cash register accurately and efficientlyOperate the fuel console, lottery machine, and other equipment safely and effectivelyInspect store facilities...


  • Bremen, Georgia, United States Walmart Full time

    At Walmart, we're committed to providing exceptional customer experiences. As a Fuel Station Associate, you'll play a vital role in achieving this goal.Job SummaryThis is an entry-level position in our fuel station operations. You'll be responsible for ensuring the smooth and efficient delivery of fuel services to our customers.Key ResponsibilitiesOperate...


  • Bremen, Georgia, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer...


  • Bremen, Indiana, United States US Postal Service Full time

    Job Summary:As an Assistant Rural Carrier with the US Postal Service, you will be responsible for delivering packages on Sundays and observed holidays using dynamic route descriptions. Your duties will include case, delivering, and collecting mail and packages on Saturday along a prescribed rural route using a vehicle. This is a unique opportunity to work...


  • Bremen, Georgia, United States Drive Line Service Full time

    As a Retail Merchandising Specialist with Drive Line Service, you will play a critical role in providing high-quality retail services to top retailers across the United States. This is a flexible, variable hour position with hours that depend on business and project needs.Key Responsibilities:Visiting various retail locations within 25 miles of your home to...

  • Credit Representative

    4 months ago


    Bremen, United States Farmers Home Furniture Full time

    If you enjoy interacting with people, providing outstanding customer service, meeting a challenge and are looking for a rewarding career in collections, Farmers home Furniture may have a place for you on our team! Skills:Outstanding customer service skills Excellent verbal and written communication Basic reading, numerical reasoning and comprehension skills...

  • Food Services Manager

    2 months ago


    Bremen, United States Healthcare Services Group Full time

    Overview: Healthcare Services Group (HCSG) is seeking a Food Services Manager to oversee the dining services department at a healthcare facility. The manager will be responsible for maintaining food quality standards, inventory levels, food safety guidelines, and customer service expectations. Responsibilities: Manage the food service program and provide...


  • Bremen, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT...


  • Bremen, United States Synovus Full time

    Job DescriptionJob Summary Supervises and coordinates the day-to-day activities of the Teller line for one or more bank branches. Manages Teller schedules ensuring continuous coverage of Teller functions and adherence to established schedules. Ensures Teller compliance with bank policies, procedures, regulations and operational guidelines. Works closely with...


  • Bremen, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Warehouse WorkerUPS Quick ApplyApplying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!The steps are simple:1) Provide some basic information to start the application process.2) Watch a short video to see what the job is like.3) Complete our online application...


  • Bremen, Georgia, United States Novolex Full time

    At Novolex, we're committed to innovation, choice, and sustainability in our packaging solutions. As a Food Service Packaging Operator, you'll play a vital role in our production department, ensuring the highest quality products for our customers.Key Responsibilities:Operate Food Service Packaging machines efficiently and safely.Accommodate reasonable...


  • Bremen, United States Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummaryManages the day-to-day collection operations of a single site or multiple sites or a single Line of...

  • Supervisor

    2 days ago


    Bremen, United States Southwire Company, LLC Full time

    A leader in technology and innovation, Southwire Company, LLC is one of North America‘s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled...


  • Bremen, United States Disability Solutions Full time

    A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products,...