Rental Account Manager

2 weeks ago


Lancaster, Pennsylvania, United States Premier Rental Purchase of HarrisburgLancaster Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Rental Account Manager to join our team at Premier Rental Purchase of Harrisburg/Lancaster. As a key member of our operations team, you will be responsible for managing rental accounts, ensuring timely payments, and providing exceptional customer service.

Key Responsibilities:

  • Manage rental accounts to ensure timely payments and minimize non-renewed accounts
  • Deliver, retrieve, relocate, and service rented merchandise in a timely and professional manner
  • Collect payments from customers and maintain accurate financial records
  • Perform minor repairs and maintain rented units to ensure they are returned in good condition
  • Review and verify rental agreements and merchandise to ensure accuracy
  • Provide excellent customer service and communicate effectively with customers, colleagues, and management

Requirements:

  • High school diploma or equivalent required; one year of experience in a customer-facing role preferred
  • Valid driver's license and ability to lift up to 75 pounds
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong communication and problem-solving skills

Working Conditions:

This role requires frequent travel from store to store and may involve working in various weather conditions. You must be able to cope with the emotional and mental stress associated with dealing with people and situations.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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