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Customer Service Representative

1 month ago


Lancaster, Pennsylvania, United States Premier Rental Purchase Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage customer relationships, building trust and loyalty through effective communication and follow-up.
  • Drive sales growth by identifying and pursuing new business opportunities, and maintaining a strong understanding of our products and services.
  • Work closely with the sales and service team to achieve sales and customer service goals.
  • Perform administrative tasks, such as data entry and record-keeping, as required.
Requirements
  • High school diploma or equivalent required; some college or experience in sales and customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth.
  • Basic computer skills and knowledge of sales and customer service software.
  • Valid driver's license and a good driving record.
What We Offer

We offer a competitive hourly rate of $15.00, as well as opportunities for professional growth and development. Our team is dedicated to providing exceptional customer service and driving sales growth, and we are looking for a motivated and customer-focused individual to join our team.

About Us

Premier Rental-Purchase is a leading provider of rent-to-own solutions, with a focus on delivering exceptional customer service and driving sales growth. Our team is dedicated to building strong relationships with our customers and colleagues, and we are committed to providing a positive and supportive work environment.