Account Manager

4 weeks ago


Lancaster, Pennsylvania, United States Premier Rental Purchase of HarrisburgLancaster Full time
Job Summary

We are seeking a highly motivated and detail-oriented Account Manager to join our team at Premier Rental Purchase of Harrisburg/Lancaster. As an Account Manager, you will be responsible for managing rental accounts, ensuring timely payments, and providing exceptional customer service.

Key Responsibilities
  • Manage rental accounts to ensure timely payments and minimize delinquencies
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Deliver, retrieve, and relocate merchandise as needed, ensuring timely and efficient service
  • Maintain accurate records and reports, including customer information, account balances, and merchandise inventory
  • Collaborate with the sales team to identify opportunities for growth and develop strategies to increase customer satisfaction and loyalty
  • Perform other duties as assigned by management, including assisting with store operations and maintaining a clean and organized work environment
Requirements
  • High school diploma or equivalent required; prior experience in customer service or account management preferred
  • Valid driver's license and a clean driving record
  • Ability to lift and carry loads up to 75 pounds
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Working Conditions

This position requires frequent travel to customers' homes and businesses, as well as occasional work in a warehouse or store environment. The Account Manager must be able to work in a variety of conditions, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces, and in various weather conditions.

What We Offer

Premier Rental Purchase of Harrisburg/Lancaster offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.


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