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Senior Engineer for Media Systems Support

2 months ago

Chicago, Illinois, United States Interpublic Group Full time

POSITION OVERVIEW:

As a Senior Systems Engineer focusing on Post-Production, you will deliver technical assistance for a variety of production systems utilized by our teams to create diverse content, including commercials, brand narratives, animatics, online media, documentaries, and training materials. You will be a versatile engineer who excels in troubleshooting and possesses a proactive mindset, supporting a wide array of production technologies within the post-production processes. Proficiency in Mac systems and a broad range of technological skills will be essential to ensure the effective operation of systems and services for video editors, VFX specialists, retouchers, and designers.

KEY RESPONSIBILITIES:

  • Provide ongoing production support to the studio as needed.
  • Install, maintain, and resolve issues with equipment linked to various post-production processes.
  • Ensure the maintenance of a stable and fully operational production environment.
  • Monitor and enhance the performance of server storage systems, networks, and file processing/delivery systems.
  • Design efficient workflows and pipelines for post-production services, prioritizing functionality, usability, and security.
  • Conduct essential housekeeping tasks, including:
  • Management and configuration of on-premises and cloud servers.
  • Regular preventative maintenance schedules.
  • Maintaining up-to-date documentation and records.
  • Ensuring all technical facilities meet operational standards, including aligning visual and audio monitoring systems.
  • Collaborate with external vendors and third parties to develop technical solutions.
  • Assist with compliance documentation for audits.
  • Participate in infrastructure deployments and coordinate projects with IT services to ensure adherence to documented standards.
  • Work collaboratively across all IT disciplines to resolve issues.
  • Manage studio software licenses.
  • Support remote editorial workflows and setups.
  • Install hardware components, perform firmware updates, and troubleshoot cabling issues.
  • Set up and support Sonnet PCI Chassis hardware.
  • Understand hardware requirements for rendering high-resolution video files, ensuring workstations are optimized for peak performance.

QUALIFICATIONS AND SKILLS:

  • A minimum of 5 years of relevant experience in a similar production setting.
  • Current knowledge and enthusiasm for technology related to media and post-production.
  • Experience in supporting editorial systems and workflows.
  • Solid understanding of various media file formats, networking fundamentals, and systems administration.
  • Ability to independently identify and resolve technical issues while also working effectively within a team.
  • Strong knowledge of studio applications, including Adobe, Maxon, Resolve, Autodesk, and font management tools.
  • Familiarity with studio automation tools and workflow management.
  • Effective communication skills for both technical and non-technical audiences.
  • Proven problem-solving capabilities.
  • Excellent organizational and time management skills.
  • Advanced knowledge of AWS and Microsoft Azure architecture.
  • Intermediate understanding of source control systems.
  • Intermediate experience with Linux and Windows system administration.
  • Basic knowledge of CI/CD processes.
  • Understanding of audio signal flow in a post-production context.

PERSONAL ATTRIBUTES:

  1. Collaborative team player with a strong work ethic.
  2. Exceptional written and verbal communication skills.
  3. Strong interpersonal abilities.
  4. Effective tactical skills.
  5. Ability to convey ideas clearly to diverse audiences.
  6. Highly self-motivated and directed.
  7. Meticulous attention to detail.
  8. Strong analytical and evaluative skills.
  9. Commitment to exceptional service.
  10. Ability to inspire collaboration in a team-oriented environment.
  11. Professional demeanor in supporting creative professionals and high-profile clients.
  12. Stay informed about new software developments and integrate them into workflows as needed.
  13. Experiment with innovative techniques and technologies to enhance creative outcomes.

COMPENSATION AND BENEFITS:

The salary range for this role is competitive and reflects the candidate's experience and qualifications. In addition to salary, we offer a comprehensive benefits package designed to support the health and well-being of you and your family, including:

  • Healthcare options including medical, dental, and vision coverage.
  • Flexible spending accounts for dependent and health care.
  • 401(k) savings plan with company matching.
  • Flexible paid time off policies.
  • Employee assistance programs.
  • Tuition reimbursement opportunities.
  • Employee stock purchase plans.
  • Exclusive discounts on various services and products.

Interpublic Group is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, or any other basis prohibited by applicable law.