Systems Analyst
2 weeks ago
Chicago Public Media is seeking a highly skilled Systems Analyst to join our team. The successful candidate will work closely with our Senior CRM Systems Manager to support and maintain our Customer Relationship Management and Email Management Systems.
The Systems Analyst will interact with both internal and external stakeholders, acting as a bridge between business end-users and technical systems and processes. They will be responsible for assisting with maturing our software development life cycle process, implementing projects like database integration, interfaces, system migrations, and new functionality enhancements.
The ideal candidate will be a highly driven, self-starter with the ability to prioritize work and troubleshoot technical disruptions in business operations. They should be an empathetic communicator, both written and verbal, and an analytical thinker who wants to learn and enjoys interacting with stakeholders to maintain relationships.
Key Responsibilities:
- Interacting with stakeholders (internal and external)
- Analyzing business processes and data requirements
- Troubleshooting and resolving technical business operation disruptions
- Developing and supporting software processes, including database integration, interfaces, system migrations, and new functionality enhancements
- Technical discovery and documentation
Requirements:
- Mid-level SQL experience
- Experience providing technical solution architecting
- Familiarity with debugging code
- Ability to diagnose software issues
- Fundraising CRM experience is a huge plus
- Experience with repositories and development protocols
- 5+ years of relevant work experience
Working at Chicago Public Media:
At Chicago Public Media, we care deeply about our employees and know that attracting, developing, and growing talent is key to our success and enhancing our impact. Our culture is one where collaboration, ideas, and innovation are encouraged. We value colleagues who will enhance our culture by bringing new ideas, diverse experiences, and talents to our dynamic workplace.
Chicago Public Media's dedication to promoting diversity and inclusion is reflective across our brands, WBEZ 91.5 FM, Chicago Sun-Times, and Vocalo 91.1 FM, in our staff and in our work. We are fully focused on equality of opportunity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, experience, and all other fascinating characteristics that make us different.
At Chicago Public Media, we believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for you at hire and in the years to come.
Benefits:
- 6 weeks fully paid family leave
- High-quality Medical, Dental, and Vision plans at an affordable cost
- A 403(b) retirement plan with a company match
- Generous paid time off, including starting with 3 weeks' vacation and 4 personal days
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