HVAC Customer Support Specialist
1 week ago
Join Our Team as a Client Relations Dispatcher
Are you passionate about customer service and skilled at resolving issues while fostering positive connections? Ambient Comfort LLC is on the lookout for a dedicated Client Relations Dispatcher to enhance our operations. This full-time position offers a competitive salary and a comprehensive benefits package that ensures your well-being.
COMPENSATION AND BENEFITS
As a Client Relations Dispatcher, you will earn $18.00/hour. Your work schedule will be from Monday to Friday, 8:00 AM - 5:00 PM, with occasional evenings and weekends as needed.
In addition to a competitive salary, we provide a range of benefits including:
- Sick leave
- Company-branded apparel
- SIMPLE IRA with a 3% employer match
- Medical, dental, and vision coverage
- Paid time off, holidays, and training
In this role, you will engage in multitasking and problem-solving daily. You will efficiently schedule and coordinate service or sales appointments for incoming calls from clients and prospects. Utilizing your sales acumen, you will generate valuable leads and attract customers through our robust marketing initiatives. If clients have inquiries or concerns, you will address them with a positive demeanor.
As the dispatcher, you will adeptly assign technicians to jobs, ensuring that client expectations are met and that every customer receives outstanding service. You will also conduct follow-up calls to clients to confirm their satisfaction. Your professionalism will shine through every interaction, leaving customers pleased with their experience.
QUALIFICATIONS
- Excellent communication skills with a clear and articulate speaking voice
- Ability to prioritize and manage multiple tasks effectively
- Strong organizational skills and attention to detail
At Ambient Comfort LLC, we are dedicated to providing exceptional HVAC solutions. Since our inception, we have established ourselves as a reliable provider in the heating and air conditioning sector, offering services for both commercial and residential needs, including maintenance, replacements, and new installations. Our core values emphasize integrity, professionalism, and excellence, creating a supportive and family-oriented work environment. We empower our employees to grow their expertise and advance their careers with an industry-leading compensation and benefits package.
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