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Front Desk Representative

2 months ago

Newark, New Jersey, United States Blink Fitness Full time
Job Overview:

Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Responsibilities:
  • Greet every member and guest with enthusiasm and a smile
  • Tour potential members around the club with the goal of signing them up for a membership
  • Answer phone calls in a professional and energetic manner
  • Execute all opening/closing operational procedures to ensure the club runs smoothly
  • Handle member requests and concerns with a sense of urgency
  • Actively participate in ensuring the club is spotless, including frequent bending, lifting, and walking around the club to organize equipment and straighten up
  • Sign members up for startup sessions with Blink Personal Trainers
  • Maintain regular and punctual attendance
  • Comply with all company policies and procedures
Qualifications:
  • Enthusiastic, energetic, friendly, and personable
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World-class customer service skills
  • Works hard, multi-tasks, and is a problem solver
  • Passion for the Blink brand
  • Bilingual English & Spanish or Portuguese speaking preferred
Compensation and Benefits:
  • Complimentary Blink Membership
  • Benefits