Collision Center Receptionist

2 weeks ago


Newark, New Jersey, United States Premier Collision Center Of Newark Full time
Job Summary

Premier Collision Center of Newark is seeking a highly skilled and customer-focused Body Shop Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing customer inquiries, and maintaining a positive and professional atmosphere in our showroom and service area.

Key Responsibilities
  • Greet and assist customers in a friendly and professional manner
  • Answer incoming calls and respond to customer inquiries in a timely and efficient manner
  • Maintain the appearance of the showroom and service area, ensuring a clean and organized environment
  • Collect payment from customers and process transactions accurately
  • Update customers on the status of their vehicle repairs and provide regular updates
  • Assist management staff with various clerical duties as needed
Requirements
  • Minimum 2 years of call center experience required
  • Excellent communication and interpersonal skills
  • Working knowledge of Microsoft Office Suite
  • Positive attitude and friendly demeanor
  • Ability to work in a fast-paced environment and multitask effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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