Customer Engagement Specialist

2 weeks ago


Noblesville, United States Mad City Windows and Baths Full time
Overview

Mad City is a dynamic organization with a commitment to excellence, consistently increasing our volume and broadening our network year after year. We prioritize OPPORTUNITY for all employees across every facet of our operations. Our internal promotion policy is robust - 100% of our current marketing leaders began their careers in entry-level roles. The more effort you invest, the further you will advance. Our workforce is our mission. If you possess persuasive skills and are eager to leverage them to create an impact, we welcome you to become part of our AWARD-winning team.

**$2,000 Sign-On Bonus**

The Role

We are actively hiring. As a member of the Mad City team, the Customer Engagement Specialist group is equipped with top-tier sales and negotiation strategies to deliver the best experience and comprehensive information to prospective clients. Gain insights from our industry-leading professionals and embark on your Sales career with one of the fastest-growing home improvement companies in the nation. This position offers clear advancement opportunities into management or further sales roles.

The Responsibilities
  • Establish new business by fostering relationships with potential clients.
  • Collaborate with our Sales teams to create opportunities for expanding our customer base.
  • Arrange complimentary in-home consultations with homeowners.
The Qualifications
  • Exceptional communication abilities.
  • A strong desire to achieve.
  • Demonstrated customer service experience.
  • A customer-first approach.
  • Self-driven, disciplined, and career-focused.
  • A proven history of working independently while adhering to successful systems and processes.
  • An outgoing personality who thrives on interpersonal interactions.
  • Technologically proficient.
The Compensation
  • Competitive base salary plus uncapped commissions and bonuses.
  • Potential total compensation: $70,000 - $133,000+/year.
  • Eligible for a $2,000 sign-on bonus.
The Benefits
  • Recognized as a Great Place to Work.
  • Stability - We are growing and expanding with no intention of slowing down.
  • Paid training programs.
  • Comprehensive benefits packages including medical, dental, life, and disability insurance options.
  • Paid parental leave.
  • Incentives for participation in wellness initiatives.
  • A comprehensive 401(k) retirement savings plan, matched by Mad City.
  • Paid time off and holidays.
  • Monthly opportunities for performance-based non-monetary rewards beyond the regular bonus/commission structure.
  • Year-round volunteer initiatives.
  • Continuous team-building activities.
  • Opportunities for personal and professional growth.
Mad City is an equal opportunity employer, dedicated to hiring a diverse and talented workforce. If you require accommodations due to a disability or special need, please submit your request.

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