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Level 2 Desktop Support Specialist
2 months ago
We are seeking a highly skilled Level 2 Desktop Support Specialist to join our dynamic team at ResourceTek. As a key member of our IT department, you will be responsible for delivering top-notch IT solutions to our clients.
Key Responsibilities- Migrate and install Windows 10-11 operating systems
- Provide technical support and troubleshooting for desktop-related issues
- Collaborate with cross-functional teams to resolve complex IT problems
- Develop and maintain technical documentation and knowledge base
- 2+ years of experience in desktop support and Windows 10-11 migration
- Strong technical skills and knowledge of IT infrastructure
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively