Senior Communications Specialist

4 weeks ago


Shreveport, Louisiana, United States Recru Full time

The Senior Communications Specialist will provide regional telecommunications field support to ensure the reliability and efficiency of our communications systems. This role requires a highly motivated individual, capable of working independently, to support a wide array of communications systems across a large geographic area.

Key Responsibilities:

  • Installation, configuration, maintenance, and troubleshooting for various types of communication systems, such as voice, data, SCADA, video, microwave, badge access, video surveillance, and satellite equipment.
  • Assist the projects group with the implementation of project-related systems.
  • Direct local contractors engaged in the installation and maintenance of telecommunications systems.
  • Provide support and first-level training of field operations personnel.
  • Act as the first-level liaison between field operations and the IT organization.
  • Drive standards in the field and provide feedback to the communications engineering team.
  • Provide 24x7 on-call support.
  • Travel up to 40% within a 90-minute radius.

Qualifications:

  • An Associate's degree in Electronics or 7 years of equivalent experience in the field of Electronics is required.
  • FCC license is preferred.
  • A network certification such as a CCNA is a plus.
  • 7+ years of experience in the installation and/or maintenance of telecommunications systems, including wireless data systems, SCADA, and LAN cabling systems are required.
  • Proven experience with phone system and microwave communications systems installation and maintenance are a plus.
  • The applicant should be able to utilize test equipment and software required to support telecommunications systems in the field.
  • The applicant should also be proficient with Microsoft Word and Excel.
  • Ability to work independently of direct supervision and prioritize assigned activities.
  • Ability to interact with internal and external teams/clients to solve problems.
  • Physical ability to work in an outdoor environment and safely and effectively operate a motor vehicle.


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