Customer Experience Ambassador

3 days ago


Kansas City, Missouri, United States KMG Hotels Full time
About the Role

We are seeking a highly motivated Customer Experience Ambassador to join our team at the Hampton Inn NEKC. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences.

Key Responsibilities:
  • Guest Service: Provide top-notch service to guests, ensuring their needs are met and exceeded throughout their stay.
  • Reservation Processing: Accurately process guest reservations, managing room allocations and preferences.
  • Cash Handling: Handle cash transactions with precision, maintaining accurate records and balancing accounts.
  • Telephone and Email Support: Respond promptly to guest inquiries, resolving issues efficiently and professionally.
Benefits and Advantages:
  • Competitive Salary: $45,000 - $55,000 per year (based on experience), plus a 90-day bonus for qualified candidates.
  • Flexible Scheduling: Enjoy a range of full and part-time positions to suit your lifestyle.
  • Travel Discounts: Take advantage of exclusive discounts at all Hilton Hotels worldwide.
About KMG Hotels:

KMG Hotels is a leading hospitality company founded in 2000 by Jay Koshiya and Sanjay Koshiya. With a portfolio of 21 hotels across various franchises, we strive to exceed expectations through honest business practices, associate empowerment, and progressive sales strategies. Our growth is built on strong relationships with stakeholders, including guests, associates, and owners.



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