Check-in Concierge Representative

2 days ago


Kansas City, Missouri, United States Crossroads Hotel Group LLC Full time
Job Description

As a Front Desk Agent, you will be the primary point of contact for our guests, handling transactions, answering inquiries, and providing exceptional customer service.

You will also be responsible for:

  1. Greeting and checking in guests
  2. Handling guest requests and resolving issues
  3. Answering internal and external calls
  4. Taking reservations over the phone
  5. Running shift reports and balancing cash drawers
  6. Assisting other departments with guest needs

Please note that this position requires flexibility to work varied shifts, including nights and weekends or a set schedule.



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