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Bilingual Customer Service Representative

2 months ago

Minneapolis, Minnesota, United States Corps Team Full time
Job Title: Bilingual Customer Service Representative

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Corps Team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both English and French.

Job Summary:

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing product information to our clients. You will work closely with our internal teams to ensure that our customers receive the best possible service.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and answer customer questions
  • Work closely with internal teams to ensure seamless customer service
  • Manage and resolve customer complaints in a fair and efficient manner
  • Develop and maintain a deep understanding of our products and services
Requirements:
  • Verbal and written fluency in both English and French
  • Minimum of 2-year degree, 4-year preferred
  • 3+ years of B2C experience; Powersports, or automotive dealership experience preferred
  • Strong analytical and problem-solving skills
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment and handle multiple priorities
Preferred Qualifications:
  • Experience with Microsoft CRM365
  • A Powersports enthusiast

We offer a competitive hourly rate of $27.00-$29.58/hour. If you are a motivated and customer-focused individual who is fluent in both English and French, we encourage you to apply for this exciting opportunity.