Network Infrastructure Specialist

1 week ago


Lombard, Illinois, United States True Group, Inc. Full time

True Group, Inc. is seeking a highly skilled Network Analyst to join our team in Lombard, IL.

We are looking for an individual with a strong understanding of network infrastructure and hardware to assist in resolving technical issues and implementing new systems.

The ideal candidate will have at least 5 years of experience as a Network Analyst and a bachelor's degree in Information Technology or a related field.

A strong understanding of network protocols, including IPSec Tunnels, OSPF, and Routing, is essential for this role.

The salary for this position is estimated to be around $85,000 - $110,000 per year, depending on experience.

Responsibilities include:

  • Responding to escalated technical support tickets and assisting in determining the nature of technical issues.
  • Identifying and resolving hardware, software, and networking issues by conducting tests and analyzing problems.
  • Implementing new hardware systems, software upgrades, and networking cables.
  • Providing technical and operational training as needed.
  • Documenting hardware configuration information, software configuration administration, network performance, and network layouts.

Required skills and qualifications include:

  • Bachelor's Degree in Information Technology or related field and/or relevant experience.
  • 5+ years of experience as a Network Analyst.
  • Strong understanding of network infrastructure and hardware.
  • Ability to think through problems and visualize solutions.
  • Ability to implement, administer, and troubleshoot network infrastructure devices.
  • Knowledge of network security principles and practices.
  • Ability to create accurate network diagrams and documentation.


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