Systems Analyst

3 months ago


Lombard, United States True Group, Inc. Full time

Location: Lombard, IL


The Systems Analyst will join our growing team working on a variety of client infrastructure and support projects.


Responsibilities:


  • Identify and resolve hardware, software, and/or networking issues by conducting tests, analyzing the problem, and providing suggestions for solutions.
  • Install new hardware systems, Operating system, and software upgrades.
  • Provide technical and/or operational training as needed.
  • Document hardware configuration information, software configuration administration, network performance, and network layouts on a regular basis.
  • When necessary, travel to the Clients’ offices or server locations for onsite duties.
  • Flexible to do night and/ or weekend work.


Qualifications:


  • Bachelor’s degree in Information Technology or related field and/or relevant work experience required
  • Windows Active Directory Domain Services experience
  • Group Policy Management experience
  • Server BCDR experience (virtual and physical)
  • ESXi and Hyper-V experience
  • Windows Server experience
  • 3+ years of experience as a Server Support Analyst or Server Engineer
  • Print and file server configuration, file permission application and securities (Windows server)
  • Strong understanding of server infrastructure and server hardware
  • A self-starter able to work independently but comfortable working in a team environment
  • Good analytical and problem-solving skills
  • Ability to think through problems and visualize solutions
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
  • Ability to work with all levels of staff within and outside of IT and outside the organization
  • Experience with Veeam required
  • AWS or Azure Cloud computing experience is a plus
  • Network security experience a plus

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