Service Delivery Expert

23 hours ago


East Providence, Rhode Island, United States MOO Inc Full time

We are looking for a highly skilled and experienced Customer Service Representative to join our team at MOO Inc. The successful candidate will be responsible for delivering exceptional customer service via phone, chat, and email. This is an exciting opportunity to work in a dynamic company that values its employees and offers a competitive salary of $55,000 to $75,000 per annum.

About the Company

MOO Inc is a design and technology company that creates print and digital products for companies of all sizes. We are committed to building a business that represents the world around us and values diversity and inclusion. Our global HQ is in London, UK, while we also have premises in Dagenham and offices in Boston, Denver, and East Providence.

  • You will respond to customer queries via phone, email, and chat.
  • You will put the customer first and adhere to their schedule with punctuality.
  • You will meet productivity targets based on forecasting and incoming volumes.
  • You will identify opportunities for site and process improvements and notify management.
Benefits

As a valued member of our team, you will receive a comprehensive benefits package, including 22 days' PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave, and health insurance. You will also receive breakfast and fresh fruit every day, lunch on Fridays, and all the ice cream you can eat.



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